As for what caused the fire, at last check officials said it was under investigation. After speaking to the family, the organization will help provide funding for housing, food and any other needs. Jay Bonafede, Western New York Region Chief Communications Officer, says the Red Cross will help the family put together a long-term recovery plan. OWEGO (WBNG) — The American Red Cross is helping a family of 10 after they were displaced from a house fire on Fred Catlin Road Monday. The organization also has disaster mental health volunteers on scene to provide emotional support. “Our volunteers will know some of the paperwork, some of the navigation, some of the agencies they’re going to need to go through,” Bonafede said. “Regardless of their resources. To locate some of those resources.” Bonafede also mentioned all on call Red Cross volunteers are going through COVID-19 screening before arriving to the scene.
American Red Cross helping family of 10 after devastating Owego fire